Shipping and Returns

Shipping Policy

Due to all items being handmade, please allow 3-5 business days of processing time prior to shipment.  Should you require your item faster, please contact me.  

Shipping Options:

Domestic:

  • USPS First Class  (2-5 business days)   $4.50

  • USPS Priority  (1-3 business days)  $8.00

Domestic orders over $100 will receive free shipping. All domestic orders will receive a tracking number once the item ships.  

International:

​We do not offer international shipping online at this time. If you would like a piece shipped outside of the U.S., please contact me. I am happy to work with you to find the best way to ship your order.


Return & Exchange Policy

We appreciate your business and hope you are happy with your purchase. If for any reason you are unhappy with your purchase, you may return or exchange it within 30 days of receipt. Refunds and exchanges are for merchandise only, less shipping & handling fees. Returns will be credited by original method of payment. Please allow up to 15 business days for your credit to be processed and posted.


Please follow the simple steps below to return or exchange your item.

  • Include a copy of your invoice or packing list, along with our return form (click on link at bottom of page to download form) and your item to return or exchange. 

  • Items must be returned in original condition. If an item is returned damaged, due to improper return packaging, we will use our discretion on the refund amount issued, up to 50% less.

  • Package your item securely. We recommend that you insure/track your package to ensure a safe and documented delivery. We will not issue refunds on returned items that were damaged in transit due to improper packaging.  Please use common sense when returning your jewelry.

  • If you have any questions, we will be happy to help you. Please call customer service at (602) 320-7513

  • Please fill out and return the following document with your item: Click Here

 

Returns and Exchanges may be sent to:

Michelle Haumont Jewelry

2801 N. 24th Street Suite 1

Phoenix, AZ. 85008